Refund policy

Last updated November 2026

We want everyone to enjoy our community events. If your plans change, here's how refunds work.

Refunds

Refunds are available up to 7 days before the event. Email tickets@armenian.org.au with your booking reference (ACA-…).
Within 7 days of the event, tickets are generally non-refundable, but contact us and we'll do our best to help.
Refunds go back to the card or account you paid with, usually within 5–10 business days.
When a full refund is issued, the seats may be released and offered to other guests.

Exchanges

You can ask to move to different seats or another session. Exchanges are subject to availability and any price difference.

If an event is cancelled or rescheduled

If we cancel an event you'll receive a full refund automatically. If it's rescheduled, your booking moves to the new date, or you can request a refund.

Late payments

If a payment reaches us after your seat hold has ended and the seats are no longer available, we refund it in full automatically.